Transportation design and its failure to consider user experience

The caged-in walkway from Coliseum BART to the Amtrak station as experienced by John Kamp and Ian Griffiths
The caged-in walkway from Coliseum BART to the Amtrak station

See our recent video/blog collaboration with Ian Griffiths of Seamless Bay Area on the abysmal experience of making connections between transportation systems and lines within the Bay Area. In this case, we profiled the experience of transferring from Coliseum BART to the Coliseum Amtrak station. Mild spoiler alert: the transfer experience is beyond lousy – and, frankly, unsafe. Watch the video and read more HERE.